Frequently Asked Questions
In addition to providing affordable, easy online access to the book ‘
Sensuality-Intimacy-Sex’
- our goal is to give excellent customer service to our readers and visitors.
The questions listed below represent about 90% of questions that have been received. If the answer to your question is not included, click
Customer Service on the bottom. We will make every effort to find (or research) your answer quickly. In addition, if you have an idea for a new question to be added to
FAQ – just submit that question below for our editors to review.
Thank you for visiting
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Regarding a Purchase of the Book
If we purchase Sensuality-Intimacy-Sex, is our credit card information secure?
YES. For your protection, we utilize one of the world’s largest and most secure/fraud proof systems – PAYPAL. They process all major credit card systems (Visa, MasterCard, Amex, etc).
Also note that the name of the company managing the web site itself -
HARVEST SEO – will appear on your transaction record.
Pay Pal receives all credit card information you provide directly via secure, encrypted web servers.
Harvest SEO cannot see any of your data, nor is it able to retain any credit card information.
When and Where do I get my unique Pin Code to permit downloading.
It’s simple. After you Check Out and pay via Pay Pal, you are automatically taken to the Completed Purchase page. The Completed Purchase page contains both your unique Pin Code - and the Link from where you download the actual e-book.
For your convenience, the Completed Purchase page includes a textbox where you insert your unique Pin Code that you see on your computer screen.
Just click SEND to also receive a Confirmation E-mail that provides you an additional written report of the Completed Purchase information for your permanent records.
After I purchase – insert my unique/personal Pin Code in the space provided - and download the e-book - should I click the “OPEN” (file) OR “SAVE” (file) button?
PLEASE REMEMBER – for security purposes – your e-book may only be opened on ONE COMPUTER. Means if you are at the office or using someone else’s computer – do not open/run the e-book there unless you want your
e-book residing on THAT computer.
Click “
SAVE” – then determine the location on your hard drive where you want to store the file.
You can then open/run and read the e-book from that location.
If you click “OPEN” instead of “SAVE” – the file will be stored in your “Internet Temporary Files” folder.
If you have
lots of Temporary Internet Files in your folder – you can find the e-book file by using the
Transaction ID (contained in your
Purchase Confirmation email) as the File Name (the one that
said something like “
?=IHWIHEKSDSD”). You can also use your
Windows Find/Search Tool.
We purchased the book and paid via the web, but cannot download to our hard drive for reading?
Frequently, it's best to start with the easiest approach. Be sure your computer is connected to the web at the time of the downloading request. We have checkers on our encrypted, secure web servers, and in the event of a 'glitch', are notified within minutes - with any 'fix' completed within an hour. Just go to the 'Sensuality-Intimacy-Sex' Download Site (see your Purchase Confirmation Email) - and insert your Purchase Authorization Number. Then download.
Purchase Refund Policy – 100% Guaranteed – if for any reason you are unable to download and read the book (example, receive your PIN Code) – you receive a 100% refund of
your purchase price. Each copy of the book is protected by a unique PIN Code.
In the unlikely event such a technical ‘glitch’ takes place that you cannot resolve – simply write to Cancel.Customer Service and describe the circumstances. We will immediately deactivate the Pin Code associated with your purchase to prevent reading by any unauthorized person – and issue you a credit. Allow 14 days for the refund to reach your credit card company.
We have downloaded the book, but find we cannot ‘forward’ the information pages to another web user,
nor can we print the pages.
That’s correct. To protect the writers and prevent unauthorized use of unpaid-for intellectual property, virtually all pages have been locked. They cannot be transferred to another user,
nor printed.
Regarding the FREE SAMPLER
We asked that the SAMPLER be sent to someone – but they haven’t received it.
Then there’s a problem – the email containing the link should have been received within minutes.
The email address might have been entered incorrectly - OR - the receiver’s ISP (internet service provider) might have quarantined the email as spam – because the email was not on an approved list. But it’s easy to fix. Just resend this URL to your friend (Copy & Paste into your email): FREE-SAMPLER@Sensuality-Intimacy-Sex.com
If your question was not addressed above, please take a moment and complete the form below – then push ‘SEND’
