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In addition to providing affordable, easy online access to sensuality information - our goal is to give excellent customer service to our readers and visitors.
The questions listed below represent about 90% of questions that have been received. If the answer to your question is not included, click Customer ServiceService at the bottom. We will make every effort to find (or research) an answer for you quickly. In addition, if you have an idea for a new question to be added to FAQ – just submit that question below for our editors to review.
Thank you for visiting
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Regarding a Purchase of the “Sensuality Interest Levels – SELF-EXAM”
Q.If we purchase the SELF-EXAM, is our credit card information secure?
YES. For your protection, we utilize one of the world’s largest and most secure/fraud-proof systems – PAYPAL. They process all major credit card systems (Visa, MasterCard, Amex, etc).
Q. I was not able to read and/or take the exam. Can I get a refund?
We have a Purchase Refund Policy – 100% Guaranteed.
If for any reason you are unable to read and take your SELF-EXAM - you receive a 100% refund of your purchase price.
In the unlikely event some technical ‘glitch’ takes place that you cannot resolve – simply write to Cancel.Customer Service and describe the circumstances. After our system verifies the incident, you will be granted your refund.
Q. We have accessed the SELF-EXAM – read the material – taken the private exam - but find we cannot ‘forward’ the information to another web user, nor can we print the pages?
That’s correct. To protect the writers and prevent unauthorized use of unpaid-for intellectual property, virtually all pages have been locked. They cannot be transferred to another user.
Regarding taking the SELF-EXAM by your choice of a Partner (the 2nd person)
Q. How does my partner also take the SELF-EXAM?
Simple. When you purchased the Sensuality Interest Levels SELF-EXAM, you received a Confirmation Email that contained a validation link. You will have to send this link to your partner for him/her to click on. Once he/she has clicked the link, he/she will be brought to a page where he/she can now input his/her name and other information. The system will then automatically send a confirmation email to your partner containing his/her username and password and a link to the exam.
In the event that they do not receive it, the email address might have been entered incorrectly - OR – the receiver’s ISP (internet service provider) might have quarantined the email as spam – because the email was not on an approved list. But this is easy to fix. Re-submit your request and we’ll send it again for you.
After you both have taken the SELF-EXAM – DISCUSS (in person, phone, IM, email) your own preferences – and any significant differences from their preferences. Try to reach a solution that is acceptable to all parties.
If your question was not addressed above, please take a moment and complete the form below – then click ‘SEND’
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